Human + AI, side by side
Bots draft; humans approve. Handoff keeps the customer, the context, and the brand voice intact across both lanes.
Unified multichannel inbox
One inbox for WhatsApp, Instagram and every channel
Connect WhatsApp Business, Messenger, Instagram DM, SMS, and your web widget. Collaborate from a unified inbox — then turn on AI customer support, knowledge base, and automation on plans that include them.
Live inbox preview
Hi! Is the Trail Runner shoe in size 43 available?
Hi there 👋 Yes — Trail Runner Pro in size 43 is in stock at $66, with delivery in 2–4 days. Want me to send the order link?
I have an issue with my invoice — I want to talk to a person.
You're being connected to a teammate with the full conversation context.
500K+
Conversations
5,000+
Happy Clients
99%
Satisfaction
8+
Channels
Live Interactive Preview
Explore the Mokabot Dashboard Before You Subscribe
Navigate real control panel modules and see how you manage channels, automate store orders, and train your AI in simple clicks.
Mokabot Suite
Connected 🟢 4 Global Channels
Hello, is the sport runner sneaker size 43 in stock and what is the price?
10:42 AM
Hello Emma! Welcome to our store 👋 Yes, size 43 is in stock for $89.00 USD with free express shipping. Would you like to place your order now?
10:42 AM • Instant AI Reply
Pro Comfort Athletic Runner - Size 43
$89.00 USD
Click any node to preview live conversational flow
Trigger Event
Incoming message containing "order status" or "discount"
Customer Condition
Is this a returning customer?
Yes (Returning Customer)
VIP Returning Customer Path
Send loyalty discount code VIP15 + Priority Support
No (New Customer)
New Customer Path
Send welcome code WELCOME10 + Featured Product Catalog
New E-Commerce Order #9821 (Shopify / WooCommerce / Salla)
Customer: Alex Morgan — Express Shipping
Order Total: $145.00 USD (Credit Card / COD)
Global Store Connected
Instant 1-Click Confirmation
Automated WhatsApp Message to Customer:
Hello Alex! Your order #9821 has been received. Please tap the button below to confirm your delivery address and enable real-time tracking.
Approved Knowledge Sources:
- products_catalog_2026.pdf (100% Indexed)
- return_and_warranty_policy.docx (100% Indexed)
- Online Store URL (Daily Auto-Sync)
Select language to preview multilingual AI auto-reply (95+ languages):
Customer Query: "What is your return and warranty policy?"
You are completely covered! We offer a 30-day money-back guarantee with doorstep pickup and a 2-year full warranty on all items 🌟
99.4%
Instant Automated Response Rate
180+ Hours
Time Saved per Month for Team
+$42,800 USD
Recovered Abandoned Cart Sales
4.9 / 5
Customer Satisfaction Score
Jobs to be done
What you hire us to do
Pick the segment that matches you, then read the jobs in plain English.
#01
Recover carts I would have lost to a slow inbox
Auto-reply in seconds on WhatsApp with order context pulled from your store
#02
Confirm orders without a back-office
Bring order status, tracking links, and refunds into the same thread
#03
Re-engage buyers before they forget about me
Trigger broadcast segments by product interest, language, or order stage
#01
Stop juggling WhatsApp, Instagram, and Messenger tabs
One shared inbox with channel tags and assignment rules
#02
Reply faster without growing headcount
Suggested replies and AI drafts tuned to your knowledge base
#03
See which channel actually closes sales
Channel-level analytics tied to CRM subscribers
#01
Hit SLA without adding headcount
Smart routing by intent, language, and previous owner of the conversation
#02
Keep context across handoffs and shifts
Per-contact history with notes, tags, and ticket state visible inline
#03
Deflect repeat questions so agents focus on the hard ones
Knowledge-base connected AI replies with citation links
#01
Onboard new users without a 24/7 support team
In-product help widget that answers from your docs and faq
#02
Deflect repetitive setup questions
Step-by-step guidance powered by your public knowledge base
#03
Turn free-trial users into paying customers
Behaviour-driven broadcast tips on the channel the user prefers
#01
Run multiple brand inboxes from one workspace
Tenant-isolated inboxes with per-brand permissions and branding
#02
White-label chat for clients
Branded widget, email, and inbox surfaces per workspace
#03
Bill clients on usage without standing up a second tool
Per-tenant message and seat counts ready for invoicing
Our principles
What shapes every line we ship
Five reference-inspired commitments that drive the product decisions you can see on this page.
No-code flows your team can own
If you can use WhatsApp, you can build a Converla flow. Visual steps, plain-English phrasing, no engineering ticket required.
Tenant isolation, down to the database
Each brand lives in its own data boundary. Your inbox, your contacts, your analytics — never shared, never adjacent.
Native Arabic, including the dialects
Converla is built Arabic-first: diacritics, dialect-aware replies, and RTL that does not behave like a flipped translation.
Transparent per-channel pricing
You see the WhatsApp rate, the Messenger rate, the per-message tax — before you commit. No opaque bundle math.
Challenges
Turn support bottlenecks into growth
See the gap — then how Converla closes it.
- Slow replies lose buyers after hours.
- Support costs climb with every new channel.
- Missed messages outside business hours.
- Scattered inboxes hide the full customer story.
- AI replies in seconds across channels.
- One team inbox cuts tool sprawl.
- Always-on coverage with smart human handoff.
- Shared history, tags, and automations in one place.
Solutions
Built for your industry
Pick a vertical and preview a real conversation.
Recover carts and confirm orders on WhatsApp.
Where is my order status?
Your order is out for delivery today — here is your tracking link.
AI agent
An agent that knows your products
Connect catalog, FAQ, docs, and your site — answers cite sources.
- Product catalogActive
- FAQActive
- Guides & docsActive
- WebsiteSynced
AI reply preview
Do you have ergonomic office chairs in stock?
Typing…
Yes, in stock with a 2-year warranty and free delivery within 48 hours.
Automation
Turn scenarios into 24/7 flows
Trigger → wait → WhatsApp template — no code required.
- 01 Cart abandoned Store event starts the flow
- 02 Wait 3 hours Give shoppers time to return
- 03 Send template Approved WhatsApp offer
Broadcasts
Reach thousands in one click
Schedule campaigns and watch live progress.
Campaign
Status
Progress
Eid offers 2026
Completed
100%
Nova store VIP
Sending
68%
Ramadan early access
Scheduled
—
Get started
Live in minutes
Five clear steps from channel to AI agent.
- 1 Connect channels WhatsApp, Instagram, Messenger, live chat
- 2 Invite your team Roles and inbox permissions
- 3 Design automations Visual flows without developers
- 4 Upload knowledge FAQ, docs, and catalog
- 5 Enable AI Monitor and improve over time
Integrations
Works with your stack
Commerce and Meta tools you already use.
Features
Powerful Features
Everything you need to build, deploy, and manage intelligent chatbots.
AI-Powered Replies
Connect your knowledge base and let AI handle common questions. Smart handoff to human agents when needed.
Learn moreUnified Inbox
All conversations from every channel in one place. Assign to team members, set priorities, and never miss a message.
Learn moreVisual Flow Builder
Design conversation flows with a drag-and-drop builder. No coding required — create complex automation sequences in minutes.
Learn moreBroadcast Campaigns
Send targeted messages and drip campaigns to segments of your audience. Schedule broadcasts and track performance.
Learn moreBuilt-in CRM
Manage subscribers, create segments, track custom fields, and build a complete view of every customer interaction.
Learn moreAnalytics & Insights
Track message volume, response times, team performance, and customer satisfaction scores in real-time.
Learn moreE-Commerce
Shopify & WooCommerce integration with order tracking.
Learn moreMulti-Channel
8+ messaging channels connected at once.
Learn moreSupport Tickets
Convert conversations into trackable tickets with SLA.
Learn moreIntegrations
REST API, Webhooks, Zapier and more.
Learn more Why Converla
Why Thousands Choose Converla
Built for the Middle East. Loved worldwide.
Arabic Dialect AI
The only chatbot platform with native Egyptian, Gulf, Levantine, Iraqi, and Moroccan dialect support. Not translation — real understanding.
Human + AI
AI handles the routine; your team takes the moments that matter.
No-code flows
If you can use WhatsApp, you can automate with Converla.
Tenant isolation
Each brand stays in its own secured data boundary.
Benefits
Why Businesses Love Converla
Discover how smart chatbots can transform your business.
Available 24/7
Never miss an inquiry. Your chatbot works around the clock, even when your team is offline.
Instant Replies
Cut wait times from hours to seconds. Keep customers happy with immediate, accurate responses.
Unlimited Scalability
Handle thousands of conversations simultaneously without additional staff.
Consistent Quality
Every customer gets the same high-quality, accurate responses every time.
Use Cases
Perfect For Every Industry
From storefronts to sales floors — one inbox adapts to every team.
E-Commerce Stores
Boost sales with product recommendations, cart recovery, and instant support.
SaaS Companies
Automate onboarding, reduce churn, and provide technical support.
Service Businesses
Schedule appointments, answer FAQs, and capture leads automatically.
Healthcare
Handle patient inquiries, schedule appointments, and provide information.
Real Estate
Qualify leads, schedule viewings, and answer property questions.
Education
Support students, answer enrollment questions, and provide resources.
Channels
8+ Channels, One Platform
Reach your customers wherever they are. Converla supports all major messaging platforms.
Messenger
Instagram
WhatsApp
Telegram
TikTok
Web Widget
SMS
Email
Pricing
Simple, Transparent Pricing
Choose a package that fits how you work. Features vary by plan — AI assist appears only when included in the catalog.
Starter
$59
/month
- 1 AI Chatbot
- 1,000 messages/month
- Basic analytics
- Email support
- Standard widget customization
Most Popular
Pro
$99
/month
- 5 AI Chatbots
- 10,000 messages/month
- Advanced analytics & reports
- Priority email support
- Full widget customization
- Team collaboration (3 members)
- Lead capture & CRM integration
Enterprise
$199
/month
- Unlimited AI Chatbots
- Unlimited messages
- Enterprise analytics & insights
- Dedicated account manager
- White-label solution
- Unlimited team members
- Full API access & custom integrations
Testimonials
Loved by Businesses
See what our customers are saying.
★★★★★
"This platform transformed our customer service. We saw a 40% increase in customer satisfaction!"
★★★★★
"The AI responses are incredibly accurate. Support tickets dropped by 60% in the first month."
★★★★★
"Easy to set up and the ROI was immediate. Best investment we made this year."
FAQ
Frequently Asked Questions
Got questions? We've got answers.
No. Converla is built around a unified inbox and team replies. AI assist and automation are available on packages that include those features — see Pricing for what each plan includes.
After signup, connect an enabled channel, invite your team, and start answering from the unified inbox — no coding required.
Yes. Connect the channels your platform enables — WhatsApp, Messenger, Instagram, Telegram, Web Chat, and SMS — and every message lands in one unified inbox. WhatsApp Business is available when WhatsApp is enabled.
Yes. On eligible paid plans, WooCommerce product cards with price and stock appear inside the conversation.
Create an account, then choose a paid plan that fits your team. Plans differ by message volume, channels, seats, and optional AI customer support — see the pricing section, then Start now.
Yes. Conversations escalate to your team inbox with full context whenever the customer needs a person.
Yes. The platform and widget are available in Arabic, English, Spanish, French, German, and more — with a layout that fits each language.
Starter fits teams getting started with a unified inbox, core channels (including WhatsApp when enabled), and a small team. Growth expands message volume and seats, and adds automation plus priority support. Scale offers the highest limits with AI assist. Compare the Pricing section, then Start now to register.
Assign conversations, hand off between teammates, and keep the full thread history in one place — so context never gets lost across channels.
Yes — each brand's customer data is kept separate and protected. See the privacy policy for details.
Ready to unify your customer conversations?
Create your account, pick a plan, and bring your team into one inbox — then unlock AI assist on plans that include it.
Start now